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Office of FINANCIAL SERVICES

How to apply for a refund

Revenue Services issues refunds for student accounts in credit.

If you are entitled to a refund:

  1. You need to apply in writing using the Request for refund of student fees form (Word)
  2. Forward an email request to ask.mq.edu.au (Fees, Fines and Loans) or fax the above form to (+612) 9850 9351.

Refunds are processed by electronic funds transfer (EFT) (to your saving/cheque account). Please provide following details:

  • Account Name
  • Bank
  • Branch
  • BSB No
  • Account Number (not the keycard number).
International students please note:

International Students must apply to Macquarie International for Refunds.

Generally, refunds for international students will only be processed if a student is in the last semester of his/her study, or is withdrawing completely from his/her course, or given a special consideration.

If you are an international student who has a credit in your student account, but you are not completing your study in the current study period (a continuing student), you will not be eligible for a refund. The credit will remain in your student account and will be allocated towards tuition fees for future semesters. This includes credits from

  • Overpayment of fees in any study period, and
  • Withdrawal from one or more units after a payment has already been made.

For more details about the International Student Refunds Policy, including a Request for Refund of Fees form, please go to http://www.international.mq.edu.au/ and follow the links for fee refunds.